Guest Experience Ambassador – Front Desk

Aimbridge Hospitality, LLC; Amarillo (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is seeking a Front Desk Agent in Amarillo to deliver warm welcomes and seamless check-ins. You’ll be the face of the hotel, handling reservations, requests, and guest departures with precision and hospitality.

You’ll collaborate with the team to ensure every guest leaves with a positive memory, using hotel software and MS Office to stay organized and efficient in a fast-paced setting.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Greet guests and manage check-ins and check-outs efficiently.
• Communicate clearly with guests and team to keep operations smooth.
• Handle reservations and guest requests, resolving issues promptly.
• Multitask across front desk duties and financial transactions.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in a hotel or related field preferred

Familiarity with hotel management software

Familiarity with Microsoft Office suite

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality, LLC is seeking a Front Desk Agent in Amarillo to deliver warm welcomes and seamless check-ins. You’ll be the face of the hotel, handling reservations, requests, and guest departures with precision and hospitality.

You’ll collaborate with the team to ensure every guest leaves with a positive memory, using hotel software and MS Office to stay organized and efficient in a fast-paced setting.