Guest Experience Ambassador – Free Bowling & Perks

Lucky Strike Entertainment; Bakersfield (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Bakersfield is hiring a Greeter/Counter Desk Attendant to greet guests, manage the waitlist, ring up sales, and support lanes and equipment in a lively entertainment venue.

You'll use our POS and access the central panel, with emphasis on friendly service, safety and teamwork. Applicants must be at least 18 years old and ready to contribute to a positive guest experience.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Education

HS Diploma or equivalent restaurant/hospitality experience

Job description

Lucky Strike Entertainment in Bakersfield is hiring a Greeter/Counter Desk Attendant to greet guests, manage the waitlist, ring up sales, and support lanes and equipment in a lively entertainment venue.

You'll use our POS and access the central panel, with emphasis on friendly service, safety and teamwork. Applicants must be at least 18 years old and ready to contribute to a positive guest experience.