Guest Experience Host: Free Bowling & Perks

Lucky Strike Entertainment; Alameda (CA); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Alameda, CA, is seeking a Greeter/Counter Desk Attendant to deliver a welcoming experience at the door and on the counter. The role supports guest flow, manages waitlists, assists with lanes and equipment, and processes sales with cash controls.

Applicants must be at least 18 years old and possess strong phone etiquette. Benefits include free bowling, arcade discounts, and food & beverage perks in a lively entertainment setting.

Qualifications

• Excellent telephone etiquette.
• Proven success in school/previous job experience.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction (you’ll cover the essentials).
• Operate our POS system, central panel, computers, and P/A system.

Skills

Excellent telephone etiquette

Friendly demeanor

Education

HS Diploma or equivalent

Restaurant/hospitality experience

Job description

Lucky Strike Entertainment in Alameda, CA, is seeking a Greeter/Counter Desk Attendant to deliver a welcoming experience at the door and on the counter. The role supports guest flow, manages waitlists, assists with lanes and equipment, and processes sales with cash controls.

Applicants must be at least 18 years old and possess strong phone etiquette. Benefits include free bowling, arcade discounts, and food & beverage perks in a lively entertainment setting.