Guest Experience Ambassador (Flexible Hours + Commission)

kalaharijobs; Wisconsin Dells (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching, PTO, holidays

Health, dental, vision coverage for FT

Employee appreciation events, perks

Education assistance programs

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells is seeking a friendly Guest Service Ambassador to assist guests at check-in, during their stay, and at check-out. You will help create memorable experiences and ensure guests receive responsive, courteous service.

No experience is required—training is provided. We value a collaborative, respectful leadership style and a proactive attitude that supports team members and delivers exceptional guest service.

Qualifications

• Must be computer-savvy and eager to provide excellent service.
• No experience necessary; training provided.
• A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Participate as a team and use core values and service expectations listed in the Kalahari Promise daily.
• Answer guest inquiries about resort services, facilities, restaurants, transportation, and hours of operation in a timely manner.
• Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.

Skills

Customer service

Computer skills

Job description

Kalahari Resorts & Conventions in Wisconsin Dells is seeking a friendly Guest Service Ambassador to assist guests at check-in, during their stay, and at check-out. You will help create memorable experiences and ensure guests receive responsive, courteous service.

No experience is required—training is provided. We value a collaborative, respectful leadership style and a proactive attitude that supports team members and delivers exceptional guest service.