Guest Experience Ambassador — Darts & Events

State Of Play; Dallas, Addison (TX, TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Paid Time Off

401k and benefits

Employee discount

Job summary

Flight Club in Dallas, TX seeks an Ambassador to deliver a high-quality guest experience with an engaging personality in a dynamic setting. You will greet guests, seat them quickly, assist with setup, and help manage tournaments while upholding brand standards.

Ideal candidates bring strong guest service, a positive attitude, and the ability to multitask in a fast-paced venue. This role supports team collaboration and a fun, energetic culture with a focus on exceptional service.

Qualifications

• Strong guest-service orientation and friendly demeanor.
• Ability to communicate clearly with guests and teammates.
• Experience engaging customers in a fast-paced environment.
• Capacity to multitask across duties while maintaining service quality.

Responsibilities

• Listen to the Customer: Greet guests warmly, guide them to seating, and assist with tournaments.
• Be Respectful of Company Resources: Maintain cleanliness and ensure equipment is functional.
• Show Urgency: Manage shifted duties, track guest information, and coordinate with sales.

Skills

Guest services

Communication

Customer engagement

Multitasking

Tools

Reservation software

Job description

Flight Club in Dallas, TX seeks an Ambassador to deliver a high-quality guest experience with an engaging personality in a dynamic setting. You will greet guests, seat them quickly, assist with setup, and help manage tournaments while upholding brand standards.

Ideal candidates bring strong guest service, a positive attitude, and the ability to multitask in a fast-paced venue. This role supports team collaboration and a fun, energetic culture with a focus on exceptional service.