Guest Experience Ambassador — Bell & Door

Treehouse Sunnyvale, L.L.C.; California; On-site; USD 22,000 - 30,000; Full time

Job summary

Starwood Hotels is seeking a warm, welcoming Bell/Doorperson to greet guests, assist with doors and luggage, and provide exceptional service that reflects the brand's high standards. The role emphasizes hospitality, attentiveness, and a team-oriented approach in a 24-hour operation.

Candidates should be passionate about guest service and have prior experience in customer-facing roles, with a strong focus on detail and a proactive, friendly attitude toward guests and teammates.

Qualifications

• Passionate about guest service and providing impeccable hospitality.
• Previous customer or guest service experience.
• Team player who is hard-working and detail oriented.
• Flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Greet guests warmly and assist with doors, baggage, and directions.
• Provide impeccable service and reflect the brand’s best self in all interactions.
• Coordinate with front desk and hotel staff to ensure guest satisfaction.

Skills

Guest service

Communication

Team player

Attention to detail

Job description

Starwood Hotels is seeking a warm, welcoming Bell/Doorperson to greet guests, assist with doors and luggage, and provide exceptional service that reflects the brand's high standards. The role emphasizes hospitality, attentiveness, and a team-oriented approach in a 24-hour operation.

Candidates should be passionate about guest service and have prior experience in customer-facing roles, with a strong focus on detail and a proactive, friendly attitude toward guests and teammates.