Guest Experience Ambassador

Long John Silver's; Wichita (KS); On-site; USD 12,000 - 18,000; Full time

Job summary

Long John Silver's in Wichita, KS is seeking a Team Member to deliver friendly, fast service and fulfill guest orders with accuracy. You will work in a lively dining area, greet guests, take orders, handle payments, and prepare food to meet our quality standards.

The role supports a welcoming, bell-ringing experience and fosters teamwork across shifts. We value a positive attitude, reliability, and strong guest service.

Qualifications

• Must be 16 years of age or older.
• Reliable transportation and ability to work rotating shifts.
• Provide friendly guest service and maintain cleanliness.
• Able to work in a fast-paced environment.
• Follow food safety and quality procedures.

Responsibilities

• Ensure 100% guest satisfaction with friendly engagement.
• Greet guests and positively engage them throughout their visit.
• Accurately take orders and process payments.
• Prepare each order as requested with high-quality standards.
• Resolve guest concerns promptly to leave them happy.
• Keep service area, dining surfaces, and restrooms clean and stocked.
• Come to shift with a positive attitude and team focus.
• Treat guests and team members with respect at all times.
• Be accountable for positive guest interactions.
• Store, handle, and prepare ingredients with care for safety and quality.
• Follow proper cooking procedures and shortenings management.
• Provide bell-ringing service and memorable guest experiences.
• Maintain a clean, safe work area and environment.
• Practice a clean-as-you-go mindset around the restaurant.
• Support guest return through welcoming atmosphere.
• Perform other duties as assigned by management.

Skills

Customer service

Team player

Positive attitude

Reliability

Multitasking

Job description

Long John Silver's in Wichita, KS is seeking a Team Member to deliver friendly, fast service and fulfill guest orders with accuracy. You will work in a lively dining area, greet guests, take orders, handle payments, and prepare food to meet our quality standards.

The role supports a welcoming, bell-ringing experience and fosters teamwork across shifts. We value a positive attitude, reliability, and strong guest service.