Guest Experience Champion

Long John Silver's; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Long John Silver’s is seeking a motivated Team Member to deliver outstanding guest experiences at our Texas location. You will greet guests, take orders, process payments, and prepare orders with care and speed while maintaining cleanliness and safety standards.

Join a fast-paced, team-oriented environment that values customer service, reliability, and a positive attitude. You’ll contribute to a welcoming dining experience and support daily restaurant operations.

Qualifications

• Must be 16 years of age or older.
• Must have reliable transportation and the ability to work rotating shifts.
• Take absolute pride in everything you do.
• Value customer service and positively impact our guests' experience.
• Work well in a fast-paced environment.
• Practice high quality food and cleanliness standards.
• Bring an upbeat energy and positive attitude to the team.
• Commitment to timeliness and a sense of urgency.
• Ability to interpret and follow instructions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.

Responsibilities

• Ensures 100% satisfaction for all LJS guests.
• Greet and positively engage guests.
• Accurately accept guests' orders and process payment.
• Prepare every order exactly as guest requested, with the highest quality product, as quickly as possible.
• Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied.
• Keeps service area stocked, dining room tables and floor clean, and cleans and restocks restrooms.
• Arrives on shift with a positive attitude and contributes to the success of the restaurant.
• Treats all guests and team members with respect.
• Accountable for positive engagement at every guest encounter.
• Provides an environment that encourages guests to return.

Job description

Long John Silver’s is seeking a motivated Team Member to deliver outstanding guest experiences at our Texas location. You will greet guests, take orders, process payments, and prepare orders with care and speed while maintaining cleanliness and safety standards.

Join a fast-paced, team-oriented environment that values customer service, reliability, and a positive attitude. You’ll contribute to a welcoming dining experience and support daily restaurant operations.