Guest Experience Ambassador

Minnetrista Museum & Gardens; Muncie (IN); On-site; USD 16,531 - 20,664; Part time

Job summary

A community cultural institution in Muncie, Indiana is seeking a Visitor Services Associate to create positive experiences for all guests. This role involves guiding visitors, providing educational experiences, and demonstrating strong communication and organizational skills. Candidates should possess a high school diploma and ideally have some experience in customer service. Flexibility in the work schedule is required as shifts may include evenings and weekends with responsibilities across an expansive campus.

Qualifications

• 0-1 year of experience in customer service or tourism-related position.
• Familiarity with Excel and databases is a plus.

Responsibilities

• Welcome visitors and guide them to experiences that fit their interest.
• Inform visitors about future programs and events.
• Provide on-site programming including tours and presentations.

Skills

Excellent communication skills

Strong organizational skills

Interpersonal skills

Customer service orientation

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

A community cultural institution in Muncie, Indiana is seeking a Visitor Services Associate to create positive experiences for all guests. This role involves guiding visitors, providing educational experiences, and demonstrating strong communication and organizational skills. Candidates should possess a high school diploma and ideally have some experience in customer service. Flexibility in the work schedule is required as shifts may include evenings and weekends with responsibilities across an expansive campus.