Community Visitor Experience Champion

Theuniversityunion; South Bend (IN); On-site; USD 19,000 - 28,000; Part time

Job summary

City of South Bend is seeking a part-time Visitor Assistant to greet visitors at key locations, provide directions, and share information about events and city attractions. You will engage with residents and guests to ensure a positive experience, assist with event setup, and help manage crowds.

The role requires a high school diploma and a valid driver’s license, with base pay of $17.00 per hour. This is an on-site position with potential for varied hours.

Qualifications

• High School Diploma or equivalent required.
• Experience in public-facing roles is preferred.
• Ability to handle crowds and provide information clearly.

Responsibilities

• Greet visitors and residents at key city locations and venues.
• Provide directions to amenities and event spaces.
• Share information about events, park features and local activities.
• Engage with community members to offer information, assistance, and a positive experience.
• Seek feedback and communicate ways to improve experiences.
• Assist with setup and breakdown of events as needed.
• Manage lines or crowd flow during busy times.
• Report safety or cleanliness issues.

Skills

Security awareness

Hospitality

Customer assistance

Education

High School Diploma

Tools

iPad

Camera

Custodial tools

Misc. hand tools

Job description

City of South Bend is seeking a part-time Visitor Assistant to greet visitors at key locations, provide directions, and share information about events and city attractions. You will engage with residents and guests to ensure a positive experience, assist with event setup, and help manage crowds.

The role requires a high school diploma and a valid driver’s license, with base pay of $17.00 per hour. This is an on-site position with potential for varied hours.