Guest Experience Agent: Nights & Weekends PTO

Microtel-Inn-; Opelika (AL); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Paid time off (PTO)

Holiday pay

Job summary

Microtel Inn in Alabama is seeking friendly Front Desk Agents to join our hospitality team. You’ll be the face of our hotel, managing reservations, assisting guests with needs, and ensuring a smooth, welcoming experience while maintaining privacy and safety.

Responsibilities include operating phones/computers, handling cash and deposits, supporting daily hotel operations, and contributing to a clean public area.

Qualifications

• Experience in front desk or hospitality preferred.
• Ability to operate front desk software and basic computers.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Make, edit, and confirm guest reservations.
• Provide exceptional guest service and address needs promptly.
• Operate phones and computers efficiently to support guest requests.
• Safeguard guest privacy and safety.
• Maintain clean and inviting public areas.
• Handle cash, keys, and deposits and balance at shift end.

Skills

Customer service

Reservations

Cash handling

Phone etiquette

Team communication

Job description

Microtel Inn in Alabama is seeking friendly Front Desk Agents to join our hospitality team. You’ll be the face of our hotel, managing reservations, assisting guests with needs, and ensuring a smooth, welcoming experience while maintaining privacy and safety.

Responsibilities include operating phones/computers, handling cash and deposits, supporting daily hotel operations, and contributing to a clean public area.