Front Desk Agent — Guest Experience (Nights/Weekends)

Au Hospitality; Opelika (AL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Holiday pay

PTO benefits

Job summary

Au Hospitality in Opelika, AL is hiring friendly Front Desk Agents to create a welcoming guest experience. You’ll manage reservations, assist guests, and support daily hotel operations with a focus on service excellence.

Ideal candidates show dedication, flexibility, and a positive attitude. Prior front desk experience is a plus but not required; must be able to work nights, weekends, and holidays and lift up to 50 lbs.

Qualifications

• Dedication, flexibility, and a positive attitude.
• Availability to work nights, weekends, and holidays.
• Authorization to work in the United States.
• Front desk experience is a plus, but not required.
• Ability to operate brand management software.
• Physical ability to lift up to 50 lbs and stand, walk, bend, or kneel.

Responsibilities

• Safeguard guest privacy and safety.
• Make, edit, and confirm reservations.
• Communicate with guests and team members.
• Operate phones and computers efficiently.
• Gather and interpret reports.
• Maintain clean, inviting public areas.
• Handle cash, keys, and deposits.
• Assist with other duties as assigned.

Skills

Dedication

Flexibility

Positive attitude

Nights weekends holidays

Authorization to work in US

Front desk experience

Brand management software

Physical stamina

Tools

Front desk software

Job description

Au Hospitality in Opelika, AL is hiring friendly Front Desk Agents to create a welcoming guest experience. You’ll manage reservations, assist guests, and support daily hotel operations with a focus on service excellence.

Ideal candidates show dedication, flexibility, and a positive attitude. Prior front desk experience is a plus but not required; must be able to work nights, weekends, and holidays and lift up to 50 lbs.