Guest Experience Agent — Front Desk

BENCHMARK; Chatham (MA); On-site; USD 22,730 - 32,373; Part time

Job summary

BENCHMARK is seeking a Front Desk Agent for Chatham Bars Inn. The role focuses on excellent guest service, managing check-in and checkout processes, and providing support to management and staff. Candidates should possess superior customer service skills and attention to detail. The compensation is set at $20.00 per hour.

Located in Chatham, this position requires the ability to stand for long periods and work well in a fast-paced environment. Previous experience is preferred but not required.

Qualifications

• Excellent customer service skills are required.
• Ability to work in a fast-paced environment with multitasking.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage keys and guest inquiries effectively.
• Perform check-in and checkout processes.
• Coordinate with housekeeping for charges and assignments.

Skills

Superior customer service skills

Ability to multi-task

Strong attention to detail

Excellent computer skills

Telephone etiquette

Job description

BENCHMARK is seeking a Front Desk Agent for Chatham Bars Inn. The role focuses on excellent guest service, managing check-in and checkout processes, and providing support to management and staff. Candidates should possess superior customer service skills and attention to detail. The compensation is set at $20.00 per hour.

Located in Chatham, this position requires the ability to stand for long periods and work well in a fast-paced environment. Previous experience is preferred but not required.