Guest Experience Agent - Flexible Schedule & Growth

las vegas airport travelodge; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Free uniforms

Flexible schedule

Career Advancement Opportunities

Competitive Salary

Benefits/Perks

Job summary

Las Vegas Airport Travelodge in Las Vegas is seeking a friendly Front Desk Agent to deliver exceptional guest service. You will check guests in and out, issue keys, handle payments, and coordinate with housekeeping to ensure room readiness.

Strong communication and a positive attitude are essential to create a welcoming experience. The role requires attentiveness, basic computer skills, and the ability to lift up to 30 pounds.

Qualifications

• Friendly and outgoing personality.
• Familiarity with hospitality industry standards.
• Proficient in English; knowledge of other languages is a plus.
• Computer literacy.
• Able to resolve issues with a customer-focused orientation.
• Able to lift 30 pounds.

Responsibilities

• Provide front desk check-in and check-out services.
• Issue room keys and process payments accurately.
• Coordinate with housekeeping to maintain room availability.
• Answer guest inquiries via phone, email, and in person.
• Complete paperwork promptly and maintain positive communication.

Skills

Friendly personality

Proficient in English

Computer literacy

Customer-focused

Ability to lift 30 pounds

Job description

Las Vegas Airport Travelodge in Las Vegas is seeking a friendly Front Desk Agent to deliver exceptional guest service. You will check guests in and out, issue keys, handle payments, and coordinate with housekeeping to ensure room readiness.

Strong communication and a positive attitude are essential to create a welcoming experience. The role requires attentiveness, basic computer skills, and the ability to lift up to 30 pounds.