Guest Experience Advocate — Growth & Perks

Thunderdome Restaurant Group; Brecon (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, vision, dental and life ins.

Paid time off after 1 year

Tip pool participation

Food provided every shift

401K eligibility after 1 year

Growth opportunities

Job summary

Thunderdome Restaurant Group in Cincinnati, OH is seeking friendly, customer-focused service team members to join their expanding concepts. You will contribute to a memorable guest experience by knowledge of our food and beverage offerings, maintaining a clean, safe, and welcoming environment, and handling guest requests with professionalism.

Opportunity to grow within a multi-concept restaurant group, flexible shifts, and a shared tip pool.

Qualifications

• Must provide friendly guest service and maintain professionalism.
• Able to communicate clearly with guests and team members.
• Maintain high standards of cleanliness and safety on shift.
• Be adaptable and able to handle guest requests with courtesy.

Responsibilities

• Provide excellent guest service and knowledge about our offerings.
• Maintain a clean, professional appearance and work area.
• Ensure a safe, clean environment for guests and team.
• Handle guest requests and complaints professionally to ensure satisfaction.
• Contribute to a positive, cooperative team environment.
• Frequently work on the line with food and beverage preparation while engaging with guests.

Skills

Guest service

Communication

Teamwork

Food/beverage knowledge

Mobility/physical stamina

Job description

Thunderdome Restaurant Group in Cincinnati, OH is seeking friendly, customer-focused service team members to join their expanding concepts. You will contribute to a memorable guest experience by knowledge of our food and beverage offerings, maintaining a clean, safe, and welcoming environment, and handling guest requests with professionalism.

Opportunity to grow within a multi-concept restaurant group, flexible shifts, and a shared tip pool.