Front Desk Associate

Woodbury Corporation; Lincoln (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Paid time off

Job summary

Woodbury Corporation seeks a Front Desk Associate to welcome guests and ensure a memorable stay. You will handle check-ins/check-outs, answer questions, and direct guests with a courteous, professional demeanor.

Responsibilities include processing payments, providing directions, and maintaining guest safety and security. The role requires strong customer service, clear communication, and a neat appearance in a hospitality environment.

Qualifications

• High school diploma or equivalent.
• Exceptional customer service skills.
• Excellent verbal and written communication skills.
• Basic computer skills.
• Availability to work a variable work schedule.
• Professional dress and grooming at all times.

Responsibilities

• Greet and serve all guests in a courteous, professional manner.
• Ensure guest safety and security.
• Organize, confirm, process, and conduct guest check-ins/check-outs.
• Provide guests with directions and information.
• Process all payment types.

Skills

Customer service

Communication skills

Professional appearance

Basic computer skills

Flexibility in schedule

Education

High school diploma or equivalent

Tools

POS/guest check-in systems

Job description

Front Desk Associate

Join one of the premiere hospitality organizations in the world. Your main focus will be to help every guest have a memorable stay at our hotel. You can become part of our business family, enjoy competitive pay, an excellent benefits and travel discount package, and opportunities for growth and advancement.

Benefits

• 401(k) matching
• Employee discounts
• Paid time off

Job Duties Include

• Responsible for greeting and serving all guests in a courteous and professional manner.
• Ensure the safety and security of our guests, associates.
• Organize, confirm, process, and conduct guest check-ins/check-outs.
• Supply guests with directions and information.
• Process all payment types

Minimum Qualifications

• High school diploma or equivalent
• Exceptional customer service skills
• Excellent verbal and written communication skills
• Basic computer skills
• Availability to work a variable work schedule
• Must present self in a professional manner regarding personal dress and grooming

Note: This hotel is managed by the Woodbury Corporation, a family business founded in 1919. We have developed a remarkable legacy of “integrity over income.” As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth. Check us out at www.woodburycorp.com.