Guest Experience Advocate — Flexible Shifts

Target; Machesney Park (IL); On-site; USD 23,000 - 34,000; Full time

Job summary

Target is hiring a Guest Advocate in the United States. You will greet guests, answer questions, and help shoppers find what they need while delivering an easy and inspiring guest experience.

You will promote and explain benefits, help with the Target App and loyalty programs, and process transactions with accuracy. The role offers a dynamic environment, flexible hours including nights and weekends, and opportunities to grow.

Qualifications

• Enjoy helping guests and teammates in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to learn and explain Target’s benefits and services.
• Comfort with technology like handheld scanners and apps.
• Physical ability to lift up to 44 pounds as needed.

Responsibilities

• Greet guests and provide a friendly, helpful experience.
• Assist guests with finding products and completing purchases.
• Explain features of Target App and loyalty programs.
• Scan and bag items, maintain accuracy and safety.
• Support drive-up and pickup services and returns per policy.
• Maintain store cleanliness and restock as needed.

Skills

Customer service

Communication

Teamwork

Problem solving

Flexibility

Technology literacy

Tools

POS systems

Handheld scanners

Job description

Target is hiring a Guest Advocate in the United States. You will greet guests, answer questions, and help shoppers find what they need while delivering an easy and inspiring guest experience.

You will promote and explain benefits, help with the Target App and loyalty programs, and process transactions with accuracy. The role offers a dynamic environment, flexible hours including nights and weekends, and opportunities to grow.