Guest Experience Advocate - Flexible Schedule & Benefits

Target; Hoffman Estates (IL); On-site; USD 23,000 - 35,000; Full time

Job summary

Target is hiring a Guest Advocate in Hoffman Estates. You’ll create an easy, inspiring, and friendly guest experience by greeting guests, helping them find what they need, and resolving concerns.

You’ll promote Target Loyalty and app features, scan and bag items efficiently, and support drive-up and order pickup while maintaining service standards. No two days are the same in this fast-paced role, but teamwork, flexibility, and guest-focused problem solving are central to success.

Qualifications

• Customer-focused approach to assist guests.
• Ability to communicate clearly and warmly with guests.
• Team collaboration to ensure smooth store operations.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments.
• Greet guests and assist with finding products and resolving issues.
• Promote and explain Target Loyalty programs and mobile app features.
• Scan and bag items accurately and maintain safety standards.
• Support drive-up, order pickup and other guest services as needed.

Skills

Guest service

Communication

Teamwork

Problem solving

Job description

Target is hiring a Guest Advocate in Hoffman Estates. You’ll create an easy, inspiring, and friendly guest experience by greeting guests, helping them find what they need, and resolving concerns.

You’ll promote Target Loyalty and app features, scan and bag items efficiently, and support drive-up and order pickup while maintaining service standards. No two days are the same in this fast-paced role, but teamwork, flexibility, and guest-focused problem solving are central to success.