Guest Experience Advocate — Flexible Hours & Quick Impact

Target; Chicago (IL); On-site; USD 25,000 - 38,000; Full time

Job summary

Target in Chicago, IL is seeking a Guest Advocate to greet guests, answer questions, and guide them through promos and the Target App. You will resolve guest needs, promote loyalty programs, and maintain store standards with a safety-conscious approach.

We value a customer-focused mindset, the ability to work in a fast-paced environment, and a flexible schedule that includes nights and weekends. Training will cover products, services, and how to assist guests.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced, physically demanding environment.
• Flexible schedule including nights, weekends, holidays and peak times.

Responsibilities

• Demonstrate a service culture by delivering the service standard.
• Greet guests as you complete daily tasks to create a welcoming experience.
• Assist guests with inquiries and resolve needs to improve their experience.
• Inform guests about current promos, store activities, and events.
• Know and explain benefits of Target Loyalty programs and assist with enrollment.

Skills

Guest service

Communication

Teamwork

Flexibility

POS systems

Handheld scanners

Tools

POS systems

Handheld scanners

Job description

Target in Chicago, IL is seeking a Guest Advocate to greet guests, answer questions, and guide them through promos and the Target App. You will resolve guest needs, promote loyalty programs, and maintain store standards with a safety-conscious approach.

We value a customer-focused mindset, the ability to work in a fast-paced environment, and a flexible schedule that includes nights and weekends. Training will cover products, services, and how to assist guests.