Guest Experience Advocate - Flexible Schedule

Target; Murrieta (CA); On-site; USD 23,000 - 29,000; Full time

Job summary

Target in Murrieta, CA is seeking a Guest Advocate to welcome guests, assist with questions, and promote services and loyalty programs. You will handle checkout operations, learn to use the Target App, Drive-Up, and Order Pick-Up while maintaining fast, friendly service.

The role emphasizes teamwork, problem solving, adaptability, and a safety-conscious attitude, with flexible hours including nights and weekends.

Qualifications

• Excellent communication with guests and colleagues in a friendly, helpful manner.
• Welcoming guests and supporting a positive store experience.
• Strong attention to detail in checkout and customer interactions.
• Ability to educate guests about products, services, and promos.
• Proficient with devices, scanners, and basic technology used on the floor.
• Ability to work independently and as part of a team.
• Stay composed and focused to handle multiple tasks during busy periods.
• Resolve guest questions quickly to meet service standards.

Responsibilities

• Greet guests warmly and deliver a welcoming shopping experience.
• Help guests find items and resolve issues for a smooth experience.
• End transactions with a sincere thank you to guests.
• Support peers and maintain a positive attitude across shifts.
• Keep work area clean and organized; stock supplies as needed.
• Promote promos, store activities, and use of the Target App.
• Assist with loyalty program sign-up and enrollment when appropriate.
• Operate checkout, DRIVE-UP, and online ordering processes efficiently.
• Handle returns/exchanges following store policies and escalate when necessary.

Skills

Communication

Welcoming attitude

Attention to detail

Educate guests

Device & scanner use

Teamwork

Calm under pressure

Problem resolution

Tools

Handheld scanners

Job description

Target in Murrieta, CA is seeking a Guest Advocate to welcome guests, assist with questions, and promote services and loyalty programs. You will handle checkout operations, learn to use the Target App, Drive-Up, and Order Pick-Up while maintaining fast, friendly service.

The role emphasizes teamwork, problem solving, adaptability, and a safety-conscious attitude, with flexible hours including nights and weekends.