Guest Experience Advocate — Flexible Hours & Perks

Target; Wheaton (IL); On-site; USD 24,000 - 36,000; Part time

Job summary

Target is seeking a Guest Advocate to engage customers with a welcoming, proactive service approach and to help guests discover and use our products, services, and app features.

You will greet guests, assist with finding items, resolve issues, and process transactions while maintaining store appearance and safety standards. This role emphasizes customer care in a fast-paced retail environment.

Qualifications

• Clear communication with guests and team members.
• Friendly, approachable demeanor focused on guest experience.
• Attention to accuracy in transactions and interactions.
• Ability to educate guests on products, services and app features.
• Comfort using handheld scanners and multiple frequency devices.
• Ability to work independently or in a team.
• Maintaining composure in a fast-paced store environment.
• Resolve guest questions quickly and effectively.

Responsibilities

• Greet guests and provide a welcoming, helpful interaction.
• Assist guests in finding products and resolving issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support peers and assist other areas when needed.
• Promote current promos, store activities and Target App features.

Skills

Effective communication

Welcoming attitude

Attention to detail

Guest education skills

Multifrequency device use

Independent work

Focus under pace

Quick problem resolution

Job description

Target is seeking a Guest Advocate to engage customers with a welcoming, proactive service approach and to help guests discover and use our products, services, and app features.

You will greet guests, assist with finding items, resolve issues, and process transactions while maintaining store appearance and safety standards. This role emphasizes customer care in a fast-paced retail environment.