Guest Experience Advocate - Flexible Hours

Target; Midlothian (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Target is hiring a Guest Advocate to greet guests, solve problems, and promote loyalty programs. You will help guests use the Target App, answer questions, and keep the store clean and welcoming. This role emphasizes fast service, accuracy at checkout, and a positive, helpful attitude across shifts.

Ideal candidates enjoy helping others and can handle a dynamic, physical workload, including nights, weekends, and holidays. Training is provided to build essential guest service skills.

Qualifications

• Excellent communication and guest-focused service.
• Ability to work in a fast-paced, physical environment.
• Flexible schedule including nights, weekends, holidays.
• Willing to learn Target store systems and apps.

Responsibilities

• Greet guests and assist with their needs in a welcoming manner.
• Engage with guests to solve specific concerns and answer questions.
• Explain current promos and store activities to guests.
• Know and promote benefits of Target Loyalty programs.
• Scan and bag items accurately and efficiently while maintaining safety.

Skills

Communication skills

Customer service

Teamwork

Flexibility

Problem solving

Attention to detail

Tech familiarity

Tools

Handheld scanners

POS terminals

Job description

Target is hiring a Guest Advocate to greet guests, solve problems, and promote loyalty programs. You will help guests use the Target App, answer questions, and keep the store clean and welcoming. This role emphasizes fast service, accuracy at checkout, and a positive, helpful attitude across shifts.

Ideal candidates enjoy helping others and can handle a dynamic, physical workload, including nights, weekends, and holidays. Training is provided to build essential guest service skills.