Guest Experience Advocate | Flexible Shifts

Target; Cottage Grove (MN); On-site; USD 20,000 - 29,000; Full time

Job summary

Target is seeking a Guest Advocate in Minnesota to help guests enjoy a welcoming shopping experience and resolve issues efficiently. You will greet customers, guide them to products, and explain promotions and app features to encourage loyalty enrollment.

The role emphasizes teamwork, adaptability, and a commitment to safety while supporting various guest services like order pickup and drive-up. Training is provided for success.

Qualifications

• Communicating effectively with guests and teammates.
• Ability to adapt to fast-paced store operations.
• Willingness to learn and educate guests on Target services.

Responsibilities

• Create an easy, inspiring guest experience by greeting and helping guests.
• Help guests find items and resolve issues for a smooth shopping experience.
• Explain current promos and how to use Target App features like Wallet.
• Assist with returns or exchanges following store policies.
• Maintain a clean, safe work area and support team members as needed.

Skills

Guest interaction

Problem solving

Teamwork

Multi-tasking

Loyalty programs

Target App usage

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate in Minnesota to help guests enjoy a welcoming shopping experience and resolve issues efficiently. You will greet customers, guide them to products, and explain promotions and app features to encourage loyalty enrollment.

The role emphasizes teamwork, adaptability, and a commitment to safety while supporting various guest services like order pickup and drive-up. Training is provided for success.