Guest Experience Advocate

Target; Lakeland (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Target is looking for a Guest Advocate in Lakeland, FL to provide an outstanding guest experience at checkout and throughout the store. You will greet guests, assist with finding items, resolve questions, and promote Target's programs and services.

This role emphasizes friendly service, efficiency and compliance with store procedures. Ideal candidates enjoy helping others, thrive in a busy environment, and are flexible about hours including nights, weekends and peak times.

Qualifications

• Excellent guest interaction and communication skills.
• Ability to solve problems and resolve guest concerns.
• Willingness to learn and adapt to fast-paced, flexible shifts.
• Comfort with using handheld scanners and store tech.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting guests and assisting with needs.
• Help guests find products, resolve issues, and ensure smooth checkout with accuracy.
• Promote store programs, benefits and services to drive guest engagement.
• Maintain cleanliness and organization of the work area and stock during shifts.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Flexibility

Attention to detail

Multitasking

Technology familiarity

Job description

Target is looking for a Guest Advocate in Lakeland, FL to provide an outstanding guest experience at checkout and throughout the store. You will greet guests, assist with finding items, resolve questions, and promote Target's programs and services.

This role emphasizes friendly service, efficiency and compliance with store procedures. Ideal candidates enjoy helping others, thrive in a busy environment, and are flexible about hours including nights, weekends and peak times.