Guest Experience - 50/50 Raffle Seller

Colonial Group; Baltimore (MD); Sur place; USD 21 000 - 29 000; Plein temps

Résumé du poste

Baltimore Ravens is seeking enthusiastic individuals to serve as 50/50 raffle sellers during gameday and events. You will engage with guests before and during games to promote and sell raffle tickets and share Ravens Foundation information with fans.

Responsibilities include handling sales, processing with a credit card reader and raffle software, answering questions, and delivering excellent customer service to enhance the fan experience.

Qualifications

• Prior sales experience and experience with payment process systems required.
• Must be able to work all Baltimore Ravens home games including preseason and post season.
• Must have a flexible schedule including nights, weekends and holidays.
• Must be able to walk up and down numerous steps and long distances in parking lots and around the stadium complex.
• Must be able to stand for the majority of time worked.

Responsabilités

• Approach guests pre-game and in-game to explain the 50/50 raffle program and Ravens Foundation information.
• Accurately handle sale and distribution of raffle tickets following program requirements.
• Process raffle sales using a credit card reader and raffle software device.
• Answer fan questions regarding the raffle program and Ravens Foundation information.
• Provide high-quality customer service to enhance the fan experience during game day.

Connaissances

Sales experience

Payment systems

Customer service

Crowd interaction

Flexibility

Description du poste

Baltimore Ravens

50/50 Raffle Seller 2026

Dept: Guest Experience

Position Reports To: Director of Guest Experience

General Description:

The Baltimore Ravens are seeking enthusiastic and outgoing individuals to serve as 50/50 Raffle Sellers during Ravens Gameday/ Events. In this role, you will engage with guests before and during games to promote and sell raffle tickets. You will be responsible for processing sales by using a credit card reader and raffle software. Ideal candidates will have strong communication and sales skills, the ability to interact positively with large crowds, and a passion for supporting our Ravens Foundation Initiatives.

This position requires reliability, attention to detail, and flexibility to work nights, weekends, holidays, and various weather conditions.

Job Responsibilities and/or Duties:

• Approach guests’ pre-game and in-game to explain the details of the 50/50 raffle program while communicating information about Ravens Foundation mission, core programs, and fundraising platforms.
• Accurately handle the sale and distribution of the tickets, following program requirements.
• Be able to process raffle sales using a credit card reader and raffle software device.
• Answer fan questions regarding the raffle program as well as Ravens Foundation Information.
• Provide high-quality customer service interaction with guests to enhance the fan experience throughout game day.

Qualifications:

• Prior sales experience and experience with payment process systems required.
• Must be able to work all Baltimore Ravens home games for the including preseason and post season.
• Must have a flexible schedule including nights, weekends and holidays, as necessary.
• Must be able to walk up and down numerous steps and long distances in parking lots and around the stadium complex.
• Must be able to stand for the majority of time worked.
• Must be a self-starter that challenges oneself to increase their individual raffle ticket sales.
• Ability to interact positively with a large fan base.
• Ability to maintain integrity and professionalism while representing the organization.
• Capable of moving/lifting up to 50 lbs.
• Must be able to work in a variety of weather conditions.

Pay: $18.00 / hour

The Baltimore Ravens is an EEO employer and does not discriminate on the basis of an applicant's or employee's race, gender, age, national origin, color, religion, disability or any other protected basis under applicable law.