GUEST-Driven Retail Sales Associate

The Paper Store; Portland, South Portland (ME, ME); Sur place; USD 23 000 - 28 000; Plein temps

Résumé du poste

The Paper Store in Portland, ME is seeking a Sales Associate to provide a unique shopping experience using the G.U.E.S.T. service approach. You will assist customers at the POS, stock shelves, recover the sales floor, and maintain store cleanliness.

After training, ear piercing services may be performed at select locations following state and CDC guidelines. The role requires strong customer service, multi-tasking, and the ability to work nights, weekends, and holidays.

Qualifications

• Previous experience in specialty retail is preferred, but not required.
• Ability to work a flexible schedule to include nights, weekends, and holidays.
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
• Possess an ability to work well in a team environment.
• Proficient in using Microsoft Office and POS Systems
• Ability to stand for long periods of time.
• Professional conduct, demeanor and attire, in compliance with company dress code.
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques.

Responsabilités

• Act as a TPS Champion by delivering World Class Service.
• Greet and welcome every customer warmly and with enthusiasm.
• Understand customer needs by asking open-ended questions.
• Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge.
• Suggest additional items to build onto sales by utilizing effective selling techniques.
• Thank the customer sincerely and invite them to return and shop with us again.
• Be a TPS brand ambassador.
• Build customer loyalty by being friendly, attentive and respectful of customers.
• Contribute to a positive work environment with respectful, ethical behavior and honest communication.

Connaissances

Customer service

Communication

Teamwork

Outils

POS Systems

Microsoft Office

Description du poste

The Paper Store in Portland, ME is seeking a Sales Associate to provide a unique shopping experience using the G.U.E.S.T. service approach. You will assist customers at the POS, stock shelves, recover the sales floor, and maintain store cleanliness.

After training, ear piercing services may be performed at select locations following state and CDC guidelines. The role requires strong customer service, multi-tasking, and the ability to work nights, weekends, and holidays.