Guest-Driven Food Runner

BWM Biltmore Workforce Management; Asheville (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Biltmore is seeking a Food Runner to assist servers, supervisors and kitchen staff in delivering quality food and beverage service to guests. You will help pull, organize orders, tray up, and deliver food, while providing general support to servers, hosts, supervisors and bartenders, and helping maintain dining room cleanliness.

This flexible, part-time role averages 20–29 hours per week with typical shifts from 11:00 to 19:00, 13:00 to 21:00, or 14:00 to 22:00; weekend and holiday availability

Qualifications

• Previous guest/customer service experience preferred.
• Ability to deliver world-class guest service as part of a team.
• Strong attention to detail and time management skills.
• Proactive attitude and ability to anticipate guest needs.

Responsibilities

• Deliver correct food items promptly and accurately to guests.
• Offer appropriate condiments table side with courses.
• Anticipate guest needs and maintain positive guest relations.
• Maintain cleanliness, sanitation and organization of work areas.
• Communicate guest requests to servers, kitchen staff or bartender.
• Know table numbers, service procedures and liquor regulations.

Skills

Guest service

Attention to detail

Organization

Time management

Proactive

Guest needs anticipation

Team collaboration

Job description

Biltmore is seeking a Food Runner to assist servers, supervisors and kitchen staff in delivering quality food and beverage service to guests. You will help pull, organize orders, tray up, and deliver food, while providing general support to servers, hosts, supervisors and bartenders, and helping maintain dining room cleanliness.

This flexible, part-time role averages 20–29 hours per week with typical shifts from 11:00 to 19:00, 13:00 to 21:00, or 14:00 to 22:00; weekend and holiday availability