Guest Coordinator

Dahl-Automotive; Rochester (MN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision

401k with company contribution

Life insurance

Disability insurance

Discounts on vehicles and services

Job summary

Dahl Automotive in Rochester, MN is seeking an experienced Body Shop Estimator to join our long-standing team. You will work with customers and insurance partners to develop repair plans and prepare accurate estimates for post-collision repairs.

Role emphasizes customer service, clear communication, and timeliness to coordinate schedules and supplements. A strong collaborative mindset and ability to learn new procedures are essential.

Qualifications

• High school diploma or equivalent.
• I-CAR Certification, preferred.
• Basic computer proficiency.
• Positive, friendly attitude, with a customer service mentality.
• Excellent oral and written communication skills.
• Teammate with collaborative mindset.
• Math, reading, and software skills.
• Able to operate electronic diagnostic equipment.
• Valid driver’s license and clean driving record.

Responsibilities

• Participate in developing a proper repair plan for each vehicle.
• Prepare estimates in accordance with Insurance partner and company guidelines.
• Maintain and execute a timely schedule before, during, and after completion of repairs.
• Communicate supplements to customers and insurance companies on the same business day as written.
• Ensure customers’ cars are kept clean and tidy to improve customer happiness.
• Consult with management regarding new procedures and equipment in the industry.

Skills

Customer service

Communication

Teamwork

Math skills

Software skills

Education

High school diploma or equivalent

Tools

Electronic diagnostic equipment

Job description

Description

At Dahl Automotive, we value our team above all else.We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team,we look forward to supporting and challenging you to success in this critical role and through your career path.Join our team and become part of a legacy that is more than 100 years in the making!

Dahl Collisionin Rochester, MN is a premier auto body repair facility, recognized as a top choice for many insurance companies in the area, which means the shop is always full and you can be productive and successful! As a Body Shop Estimator, you will bring your customer service skills and experience to work with customers and insurance companies through the vehicle repair process post-collision.The majority of work is dictated by insurance company coverage, so selling skills are not necessary!

Responsibilities

Participate in developing a proper repair plan for each vehicle.

Prepare estimates in accordance with Insurance partner and company guidelines.

Maintain and execute a timely schedule before, during, and after completion of repairs.

Communicate supplements to customers and insurance companies on the same business day as written.

Ensure customers’ cars are kept clean and tidy to improve customer happiness

Consult with management regarding new procedures and equipment in the industry.

Qualifications

High school diploma or equivalent

• I-CAR Certification, preferred

Basic computer proficiency

Positive, friendly attitude, along with a customer service mentality

Enjoy working in a dynamic environment

Excellent oral and written communication skills

Teammate with collaborative mindset

Math, reading, and software skills

Ability to learn new technology, repair and service procedures and specifications

Able to operate electronic diagnostic equipment

Valid driver’s license and clean driving record

As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.