Guest Concierge Front Desk Agent — Earned Wage Access

Courtyard Bethlehem; Bethlehem Township (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

Meyer Jabara Hotels in Bethlehem, PA is seeking a Front Desk Agent to provide warm, professional guest service at the front desk, handle check-ins/outs, and maintain high standards of hospitality.

You will be trained on MARSHA and PMS systems, manage reservations, answer phones, assist guests with local information, and uphold cash handling procedures as part of a busy Front Office team.

Join our team and deliver memorable experiences while adhering to hotel policies and procedures.

Qualifications

• Experience in hospitality or front desk operations.
• Ability to handle guest inquiries with poise and professionalism.
• Familiarity with PMS software and cash handling.

Responsibilities

• Greet and assist guests at the front desk in a courteous, efficient manner.
• Handle check-ins and check-outs following hotel policies.
• Answer phones promptly and relay messages; provide local information and directions.
• Process reservations and update guest records in the PMS.
• Maintain cleanliness and organization of the front desk area.

Skills

Effective communication

Guest service mindset

Multitasking

Tools

PMS

MARSHA

Word

Excel

Job description

Meyer Jabara Hotels in Bethlehem, PA is seeking a Front Desk Agent to provide warm, professional guest service at the front desk, handle check-ins/outs, and maintain high standards of hospitality.

You will be trained on MARSHA and PMS systems, manage reservations, answer phones, assist guests with local information, and uphold cash handling procedures as part of a busy Front Office team.

Join our team and deliver memorable experiences while adhering to hotel policies and procedures.