Front Desk Agent — Earned Wage Access Eligible

Courtyard Bethlehem; Bethlehem Township (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Meyer Jabara Hotels is seeking a Front Desk Agent to deliver outstanding guest service at the Front Office. You will greet guests, process registrations and check-outs, and manage reservations using MARSHA PMS, while maintaining a welcoming, organized front desk environment.

Strong communication, punctuality, and a professional appearance are essential. The role requires staying informed on local attractions and hotel services to enhance guest experiences.

Qualifications

• Effective verbal and written communication with guests and colleagues
• Knowledge of front desk operations and hotel policies
• Ability to handle cash, reservations, and guest requests efficiently

Responsibilities

• Greet and assist guests at the front desk in a courteous and professional manner
• Process check-ins/outs and manage reservations using the PMS
• Maintain front desk and back office cleanliness and organization
• Provide information about local attractions and services to guests

Skills

Communication skills

PMS knowledge (MARSHA)

Cash handling

Computer literacy

Tools

MARSHA PMS

Hotel front desk systems

Microsoft Office

Job description

Meyer Jabara Hotels is seeking a Front Desk Agent to deliver outstanding guest service at the Front Office. You will greet guests, process registrations and check-outs, and manage reservations using MARSHA PMS, while maintaining a welcoming, organized front desk environment.

Strong communication, punctuality, and a professional appearance are essential. The role requires staying informed on local attractions and hotel services to enhance guest experiences.