Guest Champion Assistant Manager & Team Builder

Tucanos Albuquerque - 3; Albuquerque (NM); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Shift meals discount

Guest dining discount

Career growth opportunities

Cross-training

Benefits after 30 hours

Job summary

Tucanos is seeking an Assistant Manager – Guest Champion & Team Builder to support a vibrant, guest-centric dining room. You’ll lead with heart on the floor, greet guests, solve problems, and elevate the guest experience while maintaining high standards of service.

You’ll mentor new team members, balance day-to-day operations with people leadership, and partner with the General Manager to drive a performance-driven, fun and professional culture.

Qualifications

• Leadership experience with a strong guest-service focus
• Daily presence on the floor and passion for guest connection
• Strong coaching, accountability, and follow-up habits
• Experience in both FOH and BOH restaurant operations
• Positive communicator who leads by example and energizes the team
• Ready to grow into a General Manager role

Responsibilities

• Greet guests on the floor, solve problems, and build real relationships.
• Coach the team to deliver exceptional, personal, joy-filled experiences.
• Mentor new team members and hold people accountable to high standards.
• Support the General Manager in creating a performance-driven, guest-focused culture.

Skills

Leadership

Guest service

Coaching

Communication

Job description

Tucanos is seeking an Assistant Manager – Guest Champion & Team Builder to support a vibrant, guest-centric dining room. You’ll lead with heart on the floor, greet guests, solve problems, and elevate the guest experience while maintaining high standards of service.

You’ll mentor new team members, balance day-to-day operations with people leadership, and partner with the General Manager to drive a performance-driven, fun and professional culture.