Guest Experience Leader & Team Builder

Tucanos St. Charles - 8; Saint Charles (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible scheduling

Meal discounts

Guest dining discount

Career growth

Benefits at 30 hours/week

Sundays off

Job summary

Tucanos in Saint Charles, MO is seeking an Assistant Manager – Guest Champion & Team Builder to lead with heart on the dining floor. You’ll greet guests, coach a diverse team, and balance front-of-house and back-of-house operations to deliver warm, unforgettable Brazilian churrasco experiences.

You’ll mentor colleagues, uphold high standards, and partner with the General Manager to build a performance-driven, guest-focused culture.

Qualifications

• Leadership experience with a strong guest-service focus.
• Daily presence on the floor and passion for guest connection.
• Strong coaching, accountability, and follow-up habits.

Responsibilities

• Greet guests, solve problems, and ensure a warm, efficient dining experience on the floor.
• Coach and develop team members to deliver consistent, high-quality service.
• Balance front-of-house and back-of-house operations to maintain smooth service during peak hours.
• Support the General Manager in creating a performance-driven, guest-focused culture.

Skills

Leadership

Guest service

Coaching

FOH/BOH operations

Communication

Growth into GM

Job description

Tucanos in Saint Charles, MO is seeking an Assistant Manager – Guest Champion & Team Builder to lead with heart on the dining floor. You’ll greet guests, coach a diverse team, and balance front-of-house and back-of-house operations to deliver warm, unforgettable Brazilian churrasco experiences.

You’ll mentor colleagues, uphold high standards, and partner with the General Manager to build a performance-driven, guest-focused culture.