Assistant Manager: Guest Champion & Team Builder

Tucanos Salt Lake City - 4; Salt Lake City (UT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible scheduling

Shift meals discount

Guest dining discount 25%

Career growth & cross-training

Benefits at 30 hours/week

Sundays off

Job summary

Tucanos Salt Lake City is seeking an Assistant Manager – Guest Champion & Team Builder to lead daily floor operations, deliver guest-centered service, and coach the team to excel. You’ll actively engage guests, resolve issues, and model outstanding hospitality with energy and accountability.

As a hands-on leader on the floor, you’ll mentor new teammates, maintain high standards, and help drive a guest-focused culture. This role offers growth toward a General Manager position.

Qualifications

• Leadership experience with a strong guest-service focus.
• Daily presence on the floor and passion for guest connection.
• Strong coaching, accountability, and follow-up habits.
• Experience in both FOH and BOH restaurant operations.
• Positive communicator who leads by example and energizes the team.
• Ready to grow into a General Manager role.

Responsibilities

• Lead the team to deliver exceptional, guest-focused experiences.
• Greet tables, solve problems, and build relationships with guests.
• Mentor new team members and uphold high standards across the operation.
• Balance front-of-house and back-of-house activities to run a smooth shift.
• Partner with the General Manager to cultivate a performance-driven culture.

Skills

Leadership

Guest service

On-floor presence

Coaching

Communication

Job description

Tucanos Salt Lake City is seeking an Assistant Manager – Guest Champion & Team Builder to lead daily floor operations, deliver guest-centered service, and coach the team to excel. You’ll actively engage guests, resolve issues, and model outstanding hospitality with energy and accountability.

As a hands-on leader on the floor, you’ll mentor new teammates, maintain high standards, and help drive a guest-focused culture. This role offers growth toward a General Manager position.