Guest-Centric Vacation Reservations Pro

Better Talent by Laveer & Co.; South Haven (MI); Hybrid; USD 28,929 - 34,440; Full time

Benefits offered by this job

Paid time off

Sick days

Vacation days

Bonus based on annual sales targets

Job summary

Beachwalk Properties, located in South Haven, Michigan, is looking for a detail-oriented Reservation Specialist to be the first point of contact for guests interested in vacation rentals. In this role, you'll manage reservations and ensure exceptional service throughout the booking process.

The ideal candidate has customer service experience, strong communication skills, and a positive, guest-focused attitude. This position offers an hourly wage of $21.00 - $25.00 and requires flexibility due to the seasonal nature of the vacation rental industry.

Qualifications

• 1+ years of experience in customer service or hospitality roles is required.
• Excellent communication and interpersonal skills are essential.
• Must demonstrate strong organizational abilities and attention to detail.

Responsibilities

• Manage the reservation process from inquiry to booking.
• Assist guests in selecting vacation rental properties.
• Provide accurate information about properties and local area.

Skills

Customer service experience

Strong communication skills

Attention to detail

Organizational skills

Multitasking ability

Job description

Beachwalk Properties, located in South Haven, Michigan, is looking for a detail-oriented Reservation Specialist to be the first point of contact for guests interested in vacation rentals. In this role, you'll manage reservations and ensure exceptional service throughout the booking process.

The ideal candidate has customer service experience, strong communication skills, and a positive, guest-focused attitude. This position offers an hourly wage of $21.00 - $25.00 and requires flexibility due to the seasonal nature of the vacation rental industry.