Guest-Centric Server: Wine, Menu Knowledge & Team Spirit

La Condesa; Austin (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Discount at New Waterloo restaurants

401K matching

Paid holidays

Shop and hotel discounts

Job summary

La Condesa in downtown Austin is seeking a friendly server to take orders, serve food and beverages, and uphold the outlet’s service standards. You’ll work in a team-driven environment with a focus on hospitality and guest satisfaction, while following state alcohol laws and safety guidelines.

You will maintain product knowledge, describe menu items and wine, enter orders into the POS, prepare checks, and keep tables stocked and organized.

Qualifications

• State-issued food handling + beverage certifications as required.
• 6+ months of related experience in the hospitality industry.
• Ability to read and understand safety rules and manuals.
• Ability to speak before guests and groups of co-workers.
• Proficiency in operating a POS system and basic math.

Responsibilities

• Take food and beverage orders, enter them into the POS system, and send them to the kitchen.
• Serve food and beverages to guests, preparing and garnishing dishes as required.
• Explain menu items, answer questions, and make recommendations.
• Adhere to liquor laws and verify minimum age requirements.
• Maintain table settings and assist with running food and clearing tables.
• Communicate delays or guest concerns to management and address promptly.

Skills

Hospitality experience

POS system proficiency

Math skills

Language proficiency

Customer service

Education

Food handling certification

Beverage certification

Tools

POS systems

Computer literacy

Job description

La Condesa in downtown Austin is seeking a friendly server to take orders, serve food and beverages, and uphold the outlet’s service standards. You’ll work in a team-driven environment with a focus on hospitality and guest satisfaction, while following state alcohol laws and safety guidelines.

You will maintain product knowledge, describe menu items and wine, enter orders into the POS, prepare checks, and keep tables stocked and organized.