Guest-Centric Server | Complimentary Meals & Perks

Driftwood Hospitality Management; Southlake (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room discounts

Employee food and beverage discounts

Job summary

Driftwood Hospitality Management’s Hilton Southlake property seeks a friendly restaurant server to provide efficient food and beverage service, greet guests, and promote specials. You will handle order accuracy, maintain station cleanliness, and ensure compliance with liquor regulations and safety standards in a fast-paced hospitality environment.

Roles involve teamwork, attention to detail, and delivering an exceptional guest experience while following all hotel policies.

Qualifications

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card or in the process of being certified
• Hold a valid TABC license
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.

Responsibilities

• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Check station before, during and after shift for proper set-up and cleanliness.
• Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any desert items or specialty coffees.
• Supplement the bus help in clearing and resettling the tables.
• Perform all assigned side work to include replenishing condiments and restocking.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Present the check to guest promptly.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.

Skills

Liquor regulations

Food Handler Card

TABC license

Food & beverage knowledge

Guest relations

Service etiquette

English proficiency

Safety procedures

Beverage equipment

Job description

Driftwood Hospitality Management’s Hilton Southlake property seeks a friendly restaurant server to provide efficient food and beverage service, greet guests, and promote specials. You will handle order accuracy, maintain station cleanliness, and ensure compliance with liquor regulations and safety standards in a fast-paced hospitality environment.

Roles involve teamwork, attention to detail, and delivering an exceptional guest experience while following all hotel policies.