Cocktail Server

HILTON DALLAS SOUTHLAKE TOWN SQUARE; Southlake (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Health insurance

401(k)

Paid time off

Room discounts

Meal discounts

Job summary

Hilton Dallas/Southlake Town Square is seeking a friendly Cocktail Server for Henley Kitchen + Bar. You will greet guests, mix and serve beverages, coordinate with the kitchen, and ensure guest satisfaction in a fast-paced bar and lounge.

This part-time role offers flexible scheduling, opportunities to grow within Hilton, employee meal benefits, and staff recognition. A welcoming team environment values accuracy, service and hospitality.

Qualifications

• Experience in cocktail serving or bar/restaurant preferred.
• TABC seller-server certification required or obtained within 30 days of hire.
• Knowledge of cocktails, wine, and beer; willingness to learn Henley menu.

Responsibilities

• Greet guests, present menus, and make beverage/food recommendations.
• Take accurate orders and enter them into the POS system.
• Prepare and serve cocktails, wine, beer, and non-alcoholic drinks, coordinating with bartenders.

Skills

Cocktail serving

TABC certification

Wine & beer knowledge

Communication skills

Multitasking

POS experience

Evenings/weekends flexibility

Job description

Job Details: Job Location: Southlake, TX 76092, Position Type: Part Time, Job Shift: Any, Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Hilton Dallas/Southlake Town Square is proud to be recognized as one of Hilton’s premier properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a prestigious Connie Award-winning hotel, we feature 248 beautifully appointed guest rooms and more than 28,000 square feet of flexible meeting space overlooking the vibrant Southlake Town Square.

At Hilton Southlake, we believe exceptional hospitality starts with an exceptional team. That’s why we foster a workplace culture built on recognition, connection, and shared success. Team members enjoy valuable perks including employee discounts at Hilton Hotels & Resorts, complimentary daily meals for AM and PM shifts, quarterly team celebrations, and a supportive environment where every contribution matters.

TEAM MEMBER EXPERIENCE AT HILTON SOUTHLAKE

Complimentary Meals All AM and PM shift team members enjoy free, freshly prepared lunches daily- because delivering great service begins with feeling valued and cared for.

QUARTERLY TEAM RALLIES

Each quarter, our team comes together to celebrate achievements, share updates, and build momentum through engaging rally-style events that strengthen collaboration and team spirit.

EMPLOYEE RECOGNITION

We proudly recognize outstanding performance through awards, shout-outs, and recognition programs that celebrate team members who consistently go above and beyond. Your hard work is seen, appreciated, and rewarded.

MONTHLY FAMILY BREAKFASTS

Once a month, we gather for a welcoming family-style breakfast that gives our team an opportunity to connect, recharge, and enjoy hospitality from the other side of the experience-Hilton style.

JOB SUMMARY

The Cocktail Server provides prompt, courteous beverage and food service to guests in the bar, lounge, and patio areas of Henley Kitchen + Bar. The role delivers a polished guest experience through product knowledge, attentive service, and responsible alcohol service, in line with Hilton brand standards.

ESSENTIAL JOB FUNCTIONS

• Greet guests promptly, present menus, and make beverage and food recommendations.
• Take accurate orders and enter them into the POS system.
• Prepare and serve cocktails, wine, beer, and non-alcoholic beverages, coordinating with bartenders to ensure quality and timing.
• Serve food orders from the kitchen and check back to ensure guest satisfaction.
• Process payments accurately, including cash, credit cards, and room charges.
• Verify guest identification and comply with all TABC regulations. Refuse service to minors and to guests showing signs of intoxication.
• Maintain a clean, organized, and fully stocked service area, including tables, bar top, and patio.
• Complete opening and closing side work, including restocking garnishes, glassware, and supplies.
• Communicate guest feedback, special requests, and allergy concerns to the bar and kitchen teams.
• Work cooperatively with the F&B team and other departments, including Front Office, to support overall property operations.
• Follow all food safety, sanitation, and health department standards.

QUALIFICATIONS: KNOWLEDGE, SKILLS & ABILITIES

• Previous cocktail serving or bar/restaurant experience preferred.
• Current TABC seller-server certification required (or obtained within 30 days of hire).
• Working knowledge of cocktails, wine, and beer, with a willingness to learn the Henley menu.
• Strong communication and interpersonal skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Basic math skills and POS experience preferred.
• Flexibility to work evenings, weekends, and holidays.

PHYSICAL DEMANDS

• Ability to stand and walk for extended periods during a shift.
• Ability to lift and carry up to 30 lbs, including trays with food, beverages, and glassware.
• Ability to work in a bar environment with noise and variable lighting
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

BENEFITS

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.