Guest-Centric Room Attendant — Create Welcoming, Immaculate Rooms

Loews Hotels & Co; Northern (KY); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid sick days

Paid vacation

Paid holidays

Bereavement leave

Training & development

Career growth

Pet insurance

Complimentary parking

Complimentary meals

Fitness center access

Hotel rates for team

Discounts & perks

Volunteer opportunities

Job summary

Loews Chicago O'Hare invites applications for a detail-driven Room Attendant to ensure spotless guest spaces and maintain high standards of comfort between shifts. You will clean, restock linens and amenities, and promptly report maintenance needs to uphold Loews quality.

You thrive on guest satisfaction, work well in teams, and present a professional appearance while following safety protocols. This role offers growth opportunities within Loews Hotels & Co and a rewarding hospitality career.

Qualifications

• High school diploma or equivalent preferred.
• Previous cleaning or hotel experience preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift up to 25 lbs repetitively during shift.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards.
• Replace linens, amenities, and report maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergencies.
• Regular attendance and flexibility to work varying schedules.

Skills

Guest-Centered

Precision-focused

Reliable Proactive

Teamwork

Adaptable

Veterans welcome

Education

High school diploma or equivalent

Job description

Loews Chicago O'Hare invites applications for a detail-driven Room Attendant to ensure spotless guest spaces and maintain high standards of comfort between shifts. You will clean, restock linens and amenities, and promptly report maintenance needs to uphold Loews quality.

You thrive on guest satisfaction, work well in teams, and present a professional appearance while following safety protocols. This role offers growth opportunities within Loews Hotels & Co and a rewarding hospitality career.