Guest‑Focused Restaurant Server

BENCHMARK; Philadelphia (Philadelphia County); On-site; USD 14,000 - 19,000; Full time

Job summary

Pyramid Global Hospitality’s Cambria Hotel Philadelphia Downtown Center City is seeking a motivated Restaurant Server to deliver exceptional guest experiences in a fast-paced setting. You will greet guests, present menus, describe offerings, take accurate orders, and coordinate with kitchen and bar staff to ensure timely service.

With 2-4 years in food service, strong communication, and a passion for hospitality, you will thrive in a people-first culture that values growth and teamwork.

Qualifications

• Customer-focused individual with engaging personality.
• Descriptive menu knowledge to guide guest choices.
• Excellent verbal and interpersonal communication.
• Knowledge of wine, beer, cocktails, and spirits.
• Two to four years of food service experience.

Responsibilities

• Prepare the restaurant pre-shift for service.
• Greet guests and take/confirm orders.
• Describe menu items to guide guest choices.
• Ensure accuracy of orders and special requests.
• Collaborate with kitchen and bar staff.
• Address guest concerns and resolve issues.
• Process payments with accurate billing.
• Support overall guest experience to drive satisfaction.

Skills

Engaging personality

Descriptive selling

Excellent communication skills

Wine knowledge

Food service experience

Job description

Pyramid Global Hospitality’s Cambria Hotel Philadelphia Downtown Center City is seeking a motivated Restaurant Server to deliver exceptional guest experiences in a fast-paced setting. You will greet guests, present menus, describe offerings, take accurate orders, and coordinate with kitchen and bar staff to ensure timely service.

With 2-4 years in food service, strong communication, and a passion for hospitality, you will thrive in a people-first culture that values growth and teamwork.