Guest-Centric Restaurant Manager

Boyd Gaming; Cincinnati (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Boyd Gaming in Cincinnati is seeking a seasoned Restaurant Manager to lead operations, oversee staff, and ensure top-tier guest service in a high-volume environment.

You will collaborate with culinary teams, manage schedules and training, and uphold standards while maintaining compliance with gaming regulations. A Bachelor's degree and 5 years in F&B management are preferred, with equal opportunity employer commitment.

Qualifications

• Bachelor’s degree in business management or related field required.
• Minimum five years' experience in food and beverage management.
• Ability to obtain and maintain a valid gaming license may be required.

Responsibilities

• Provide direct and general management to restaurant staff to ensure smooth operations.
• Staff, schedule, evaluate, train, develop and monitor team members.
• Recommend wage increases, promotions, and disciplinary actions.
• Hire, train, motivate, and supervise staff to meet objectives and staffing levels.
• Maintain staff morale through supervision and training.
• Understand department objectives, standards and budget to supervise effectively.
• Establish training procedures to ensure guest service standards.
• Open and close work area, ensuring cleanliness and security.
• Coordinate with Chef and kitchen staff to ensure timely food preparation and guest satisfaction.
• Monitor staff and adjust scheduling to meet business levels.

Skills

Guest relations

Staff management

Scheduling

Budget awareness

Employee training

Customer service

Education

Bachelor’s Degree in Business Management or related field

Job description

Boyd Gaming in Cincinnati is seeking a seasoned Restaurant Manager to lead operations, oversee staff, and ensure top-tier guest service in a high-volume environment.

You will collaborate with culinary teams, manage schedules and training, and uphold standards while maintaining compliance with gaming regulations. A Bachelor's degree and 5 years in F&B management are preferred, with equal opportunity employer commitment.