Guest-Centric Ice Cream Scooper — Craft Moments

Salt & Straw; Sacramento (CA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

Team discount 30% off all products

Education assistance up to $1,800/year

Job summary

Salt & Straw in Sacramento seeks enthusiastic Scoopers to create memorable guest experiences. You will share flavor stories, serve samples, and guide customers to their next favorite scoop while keeping the shop running smoothly.

Ideal candidates enjoy working with people, demonstrate strong communication, and thrive in a fast-paced environment. Flexible scheduling and growth opportunities are available within a vibrant ice cream shop family.

Qualifications

• 18+ years old
• Ability to work evenings, weekends, and holidays
• Flexibility to work at least 3 shifts per week, including 2 closing shifts
• Enjoy working with people and creating memorable guest experiences
• Strong communication and a positive attitude
• Food service, retail, restaurant, hospitality or customer service experience preferred but not required

Responsibilities

• Deliver exceptional customer service and create welcoming experiences for every guest
• Share flavor stories, offer samples, and help guests discover their next favorite scoop
• Scoop ice cream, make waffle cones, operate the register, and support daily shop operations
• Greet guests, answer questions, and help guide the flow of the shop
• Accurately process transactions and assist with online and delivery orders
• Prepare products according to recipes and quality standards
• Restock ice cream, supplies, and retail products throughout the shift
• Maintain food safety, cleanliness, and organization standards across the shop
• Support dishwashing, cleaning, and other operational tasks that keep the shop running smoothly
• Work collaboratively with teammates to create a positive and supportive environment

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Salt & Straw in Sacramento seeks enthusiastic Scoopers to create memorable guest experiences. You will share flavor stories, serve samples, and guide customers to their next favorite scoop while keeping the shop running smoothly.

Ideal candidates enjoy working with people, demonstrate strong communication, and thrive in a fast-paced environment. Flexible scheduling and growth opportunities are available within a vibrant ice cream shop family.