Guest-Centric Food Server | Fast-Paced Service & Wine Knowledge

Augustine Gaming Management Corporation; Coachella (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Augustine Gaming Management Corporation seeks a Food Server to provide prompt, friendly service and maintain a clean dining environment in a casino setting. The role requires menu, liquor, and wine knowledge, strong communication, and the ability to multitask under pressure.

Candidates must hold Food Handler and Responsible Beverage Server certifications, pass Title 31 within 90 days, and be 21+. A high school diploma or GED is required, with at least 6 months of server experience and

Qualifications

• Must hold Food Handler Certification and Responsible Beverage Server Certification.
• Must pass Title 31 training within 90 days of employment.
• Highschool diploma or GED.
• Must be 21 years of age or older.
• 6 months of previous experience as a food server.
• Knowledge of drink preparation, liquor, and wine knowledge.
• Ability to read, write and communicate in English.
• Bi-lingual in Spanish is preferred.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Attention to detail and organizational skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome all guests in a professional manner upon seating.
• Adheres to all Food & Beverage, as well as safety and health regulations.
• Use of proper cash handling procedures and ensuring all guests checks are generated and paid for. Maintain a clean, sanitized, and organized work area.
• Ensures customer satisfaction and effectively addresses any concerns or complaints, escalating to management as appropriate.
• Acts with integrity, honesty and knowledge that promotes the culture and values of the company.
• Stays up to date on current menus, discounts and casino promotions.
• Ensures expedient service of food and beverages to the guest.
• Accurately rings all orders into the POS system.
• Monitors guests’ needs on a continual basis, ensuring all requests will be promptly fulfilled.
• Assists other employees with maintenance (side work, opening/closing duties) as necessary.
• Safely and effectively use and operate all necessary tools and equipment.
• Ability to multitask calmly and effectively in a busy, stressful environment.

Skills

Customer service

Communication skills

English proficiency

Spanish preferred

Attention to detail

Multitasking

Education

High school diploma or GED

Food Handler Certification

Responsible Beverage Server Certification

Title 31 training within 90 days

Job description

Augustine Gaming Management Corporation seeks a Food Server to provide prompt, friendly service and maintain a clean dining environment in a casino setting. The role requires menu, liquor, and wine knowledge, strong communication, and the ability to multitask under pressure.

Candidates must hold Food Handler and Responsible Beverage Server certifications, pass Title 31 within 90 days, and be 21+. A high school diploma or GED is required, with at least 6 months of server experience and