Guest-Centric Food & Beverage Server

Sonesta Hotels International Corporation in; St. Louis (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Insurance (Medical, Dental, Vision)

HSA Match

401(k) Match

Paid Time Off

Parental Leave

Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Royal Sonesta Chase Park Plaza in St. Louis, MO is hiring a Food Server to deliver attentive hospitality and outstanding food and beverage experiences across our dining outlets.

Ideal candidates thrive in a fast-paced hospitality environment, enjoy guest interaction, and are flexible with mornings, evenings, weekends, and events. Prior restaurant or hotel service experience is preferred; benefits and a clear path for growth within Sonesta's People People culture are included.

Qualifications

• Previous restaurant, hotel, banquet, hospitality, food service, or customer service experience preferred.
• Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
• Ability to multitask and thrive in a fast-paced hospitality environment.

Responsibilities

• Provide friendly, attentive, and professional food & beverage service to guests across restaurants, lounge, banquet, and dining operations.
• Take guest orders accurately, answer menu questions, make recommendations, and deliver exceptional guest experiences throughout service.
• Serve food and beverages according to hotel service standards, presentation guidelines, and timing expectations.
• Maintain a strong knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
• Process guest transactions, payments, and POS system operations accurately and efficiently.
• Monitor guest satisfaction throughout dining experiences and respond quickly and professionally to guest requests or concerns.
• Maintain cleanliness and organization across dining rooms, service stations, tables, and guest-facing areas.
• Support opening duties, closing side work, banquet setup, and operational readiness throughout shifts.
• Partner closely with Culinary, Bartenders, Food Runners, Banquets, and Food & Beverage leadership teams to support smooth operations.
• Follow food safety standards, sanitation procedures, responsible alcohol service guidelines, and hotel operational policies at all times.
• Support upselling initiatives, promotions, and guest engagement opportunities that drive revenue and enhance the dining experience.
• Help create a welcoming, energetic, and team-oriented atmosphere aligned with Sonesta’s People People culture.
• Any other duties as assigned

Skills

Guest service

Communication

Multitasking

Teamwork

Tools

POS systems

Job description

Royal Sonesta Chase Park Plaza in St. Louis, MO is hiring a Food Server to deliver attentive hospitality and outstanding food and beverage experiences across our dining outlets.

Ideal candidates thrive in a fast-paced hospitality environment, enjoy guest interaction, and are flexible with mornings, evenings, weekends, and events. Prior restaurant or hotel service experience is preferred; benefits and a clear path for growth within Sonesta's People People culture are included.