Guest-Centric Branch Ambassador: Banking & Digital Help

Capital One Group; Denham Springs, Northern (LA, KY); Hybrid; USD 39,000 - 48,000; Part time

Benefits offered by this job

Day 1 medical, dental, vision, and Rx

Paid time off

Education assistance

401(k) match up to 7.5%

Paid parental leave

Mental health support

Back-up child or elder care

Job summary

Capital One in Denham Springs, LA is seeking a Part Time Branch Ambassador to blend hospitality with digital banking expertise. You’ll guide customers through apps, deposits, and services while delivering a warm, human-centered experience in a fast-paced environment.

The role emphasizes service mindset, adaptability, and the ability to educate clients on the latest mobile tools and digital solutions to help them achieve financial goals.

Qualifications

• High School Diploma, GED, or equivalent certification.
• 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• The Guardian of Trust & Accuracy: handle high-volume cash with 100% accuracy while following security and regulatory standards.
• The Digital Concierge: educate clients on mobile banking, remote deposit capture, and contactless payments.
• The First-Line Consultant: listen to identify needs and pair customers with digital tools or solutions.
• The Hospitality Lead: greet customers and balance efficiency with warm, community-focused service.

Skills

Hospitality

Tech fluency

Precision & detail

Adaptability

Curiosity

Education

High School Diploma / GED

Job description

Capital One in Denham Springs, LA is seeking a Part Time Branch Ambassador to blend hospitality with digital banking expertise. You’ll guide customers through apps, deposits, and services while delivering a warm, human-centered experience in a fast-paced environment.

The role emphasizes service mindset, adaptability, and the ability to educate clients on the latest mobile tools and digital solutions to help them achieve financial goals.