Guest Beverage Attendant — On-Demand Pay & Discounts

Waterford Group Llc; Flowood, Northern (MS, KY); Hybrid; USD 17,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

On Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoes for Crews

Job summary

Waterford Hotel Group in Flowood, MS is seeking a Beverage Attendant to join our Sheraton Flowood team. You will provide friendly beverage service, stock and organize bar areas, and ensure guests have a memorable dining experience in a fast-paced hotel setting.

Ideal candidates are guest-focused, reliable, and able to work evenings, weekends, and holidays. Prior hospitality experience is welcome but not required, and pre-employment screening will apply.

Qualifications

• Friendly, outgoing, and guest-focused personality.
• Strong customer service and communication skills.
• Ability to work effectively both independently and as part of a team.
• Strong attention to detail and ability to stay organized in a fast-paced environment.
• Ability to follow instructions and established service standards.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and perform the physical requirements of the position.
• Previous restaurant, bar, beverage, or hospitality experience is preferred but not required.
• Must meet all applicable age and certification requirements for serving alcoholic beverages.
• Must be able to successfully complete required pre-employment screening.

Responsibilities

• Greet and connect with guests in a warm, friendly, and professional manner.
• Assist with the preparation and service of alcoholic and non-alcoholic beverages in accordance with hotel standards and applicable laws.
• Answer guest questions regarding beverage selections, menu offerings, hotel services, and amenities.
• Take beverage orders and accurately enter orders into the POS system, as applicable.
• Assist bartenders and other Food & Beverage team members during busy service periods.
• Stock and replenish beverages, glassware, ice, garnishes, napkins, and other supplies throughout the shift.
• Maintain clean, organized, and fully stocked bar and beverage service areas.
• Collect and remove used glassware and maintain cleanliness of tables and surrounding service areas.
• Complete assigned opening, closing, and side-work duties.
• Monitor guest satisfaction and respond promptly and courteously to guest requests.
• Process guest payments and credit card transactions when required.
• Follow all hotel procedures regarding responsible alcohol service, food safety, sanitation, and workplace safety.
• Work collaboratively with fellow team members and offer assistance when needed.
• Assist in other Food & Beverage areas as needed to support a smooth and efficient operation.

Skills

Customer service

Communication

Teamwork

Attention to detail

Flexibility

Job description

Waterford Hotel Group in Flowood, MS is seeking a Beverage Attendant to join our Sheraton Flowood team. You will provide friendly beverage service, stock and organize bar areas, and ensure guests have a memorable dining experience in a fast-paced hotel setting.

Ideal candidates are guest-focused, reliable, and able to work evenings, weekends, and holidays. Prior hospitality experience is welcome but not required, and pre-employment screening will apply.