Food & Beverage Attendant

Hyatt House Hartford North/Windsor; Windsor (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

On Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoes for Crews

Job summary

The Waterford Hotel Group is seeking a Food & Beverage Attendant to deliver outstanding customer service and create a welcoming dining experience for every guest. You will greet guests, explain menu offerings, take orders, and ensure a smooth, high‑quality service flow.

Responsibilities include answering questions, entering orders in the POS, maintaining a clean service area, and collaborating with teammates to meet guest expectations. Health benefits and other perks are available for associates.

Qualifications

• Keen eye for detail and strong time management.
• Excellent customer service and friendly demeanor.
• Ability to work in a team and independently.
• Flexible hours and ability to pass background checks.

Responsibilities

• Greet guests, explain menu offerings and take orders.
• Enter orders in POS system and ensure accurate billing.
• Maintain presentable food displays and assist with service.
• Respond to guest requests promptly and courteously.
• Assist with opening/closing duties and keep work area clean.
• Provide excellent service to ensure guest satisfaction.

Skills

Attention to detail

Customer service

Teamwork

Flexible hours

Independence

Mobility

Background check

Instructions

Job description

Come Join the Waterford Hotel Group Team!!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Food & Beverage Attendant Overview:

The Food & Beverage Attendant is responsible for providing outstanding customer service while allowing our guests a special dining experience, with a smile as you greet guests to explaining the menu offerings, take food and drink orders, you deliver a high level of service that exceeds our customers expectations.

Responsibilities include:

Welcome and connects with every customer. Discover customer's needs and make recommendations you genuinely feel your guests will enjoy.

Answer questions about our food, beverages and other restaurant or Hotel functions and services.

Take food and beverage orders from guests, enter orders in POS system.

Maintain a presentable food display and making necessary additions/ changes to food.

Perform running side work and opening & closing duties throughout your shift as required by service station assignment.

Maintain a clean and organized work and service area.

Ensure guests are satisfied with the beverage, food, and service. Respond promptly and courteously to any requests.

Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable)

Teamwork -- Offer or ask for help to your fellow team members as situations arise.

Be available to fill in as needed to ensure a smooth and efficient operation of the Restaurant as directed by the immediate supervisor.

Job Requirements:

• Have a keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check.
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

On Demand Pay

Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance

We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan

Nobody wants to work forever, start planning for your future now.

Hotel Discounts

It’s one of the biggest industry perks.

Shoes for Crews

All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

Source: Hospitality Online