Food & Beverage Attendant

Hyatt Hotels Corporation; Windsor (CT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Paid holidays

Birthday leave

Job summary

Waterford Hotel Group is hiring a Food & Beverage Attendant to deliver outstanding guest service in a hotel dining setting. You will greet guests, present menus, take orders, and ensure a memorable dining experience with a smile. The role emphasizes teamwork, punctuality, and a guest-first attitude.

The position requires strong communication, a friendly demeanor, and the ability to work in a fast-paced environment. Competitive benefits and opportunities for growth are provided.

Qualifications

• Strong customer service and communication skills.
• Able to work in a fast-paced hospitality environment.
• Friendly, upbeat demeanor with guests.

Responsibilities

• Welcome guests and take food and beverage orders; explain menu offerings.
• Enter orders into POS system and ensure accuracy.
• Maintain a clean, presentable dining area and station.
• Provide high level service to exceed guest expectations.
• Assist team during peak times and follow supervisor instructions.

Skills

Customer service

Teamwork

Attention to detail

Time management

Job description

Come Join the Waterford Hotel Group Team!!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

The Food & Beverage Attendant is responsible for providing outstanding customer service while allowing our guests a special dining experience, with a smile as you greet guests to explaining the menu offerings, take food and drink orders, you deliver a high level of service that exceeds our customers expectations.

Responsibilities include:

• Welcome and connects with every customer. Discover customer's needs and make recommendations you genuinely feel your guests will
• Answer questions about our food, beverages and other restaurant or Hotel functions and services.
• Take food and beverage orders from guests, enter orders in POS system.
• Maintain a presentable food display and making necessary additions/ changes to food.
• Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
• Maintain a clean and organized work and service area.
• Ensure guests are satisfied with the beverage, food, and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable)
• Teamwork -- Offer or ask for help to your fellow team members as situations arise.
• Be available to fill in as needed to ensure a smooth and efficient operation of the Restaurant as directed by the immediate supervisor.

Job Requirements:

• Have a keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check.
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

• Health Insurance is available on the first of the month after hire!
• We value the health and wellness of you and your family.
• Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.
• Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.
• We know that life gets in the way, and YOU deserve to recharge.
• Full-time associates receive paid time off within the first 90 days of employment.
• We also offer paid holidays for eligible associates.
• If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

• On Demand Pay – Why wait for pay day – get your pay when you need it 24/7.
• Pet Insurance – We cover the whole family, and all associates are eligible for discounted pet insurance.
• 401k Plan – Nobody wants to work forever, start planning for your future now. It’s one of the biggest industry perks.
• Shoes for Crews – All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Hyatt Regency Lake Tahoe Resort, Spa and Casino | Incline Village , NV , US

Miraval Berkshires Resort and Spa | Lenox , MA , US

Our family is always growing. Want to be in the know?