Guest Attendant

Hotelmc; Palmdale (CA); On-site; Full time

Job summary

Join a leading hotel management company as a Guest Attendant in Palmdale, CA. In this customer-facing role, you will manage front office operations, provide exceptional guest services, and maintain cleanliness. We value hard work and offer opportunities for career growth in a supportive environment.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

DailyPay Access

Employee Assistance Program

Career Growth Opportunities

Qualifications

• At least one year in customer service; hotel experience preferred.
• Strong organizational and problem-solving skills.

Responsibilities

• Managing reservations, check-ins, and check-outs.
• Meeting guest needs and fulfilling special requests.
• Performing cleaning tasks and stocking supplies.

Skills

Organizational Skills

Problem-Solving Skills

Job description

Exciting Opportunity: Guest Attendant at Woodspring Suites in Palmdale, CA!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $18.00 - $20.00.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits, along with paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties:

1. Front Office Operations: Managing reservations, check-ins, check-outs, and paperwork review.
2. Guest Services: Meeting guest needs, conducting tours, closing sales, and fulfilling special requests.
3. Laundry Duties: Washing, drying, folding, organizing linens, and maintaining the laundry area.
4. Cleaning & Maintenance: Performing cleaning tasks, stocking supplies, and ensuring cleanliness.
5. Sales & Marketing: Supporting initiatives to increase occupancy.
6. Emergency Procedures: Following protocols to ensure safety and security.
7. Other Duties as Assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Strong organizational and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements:

• Climbing stairs and ladders.
• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting.
• Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This is not an employment contract. Employment is at-will. Job requirements may change to accommodate individuals with disabilities.

We are committed to equal employment opportunities and comply with all applicable laws. We participate in E-Verify and maintain a drug-free workplace. Harassment or discrimination of any kind is strictly prohibited.