Guest Attendant

HMC Hotel Management Consulting; Palmdale (CA); On-site; Full time

Job summary

Join a leading hotel management company as a Guest Attendant at Woodspring Suites in Palmdale, CA. This role focuses on customer service, front office operations, and maintaining a welcoming environment for guests. Ideal candidates will have strong communication and problem-solving skills, with opportunities for career growth and benefits including medical and paid time off.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

DailyPay Access

Employee Assistance Program

Career Growth Opportunities

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.

Responsibilities

• Front Office Operations: Reservations, check-ins, check-outs.
• Guest Services: Meeting guest needs, conducting tours.
• Laundry Duties: Washing, drying, folding linens.

Skills

Communication

Problem Solving

Organizational Skills

Job description

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Exciting Opportunity: Guest Attendant at Woodspring Suites in Palmdale, CA!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits

• Hourly Rate: Dependent on experience, $18.00 - $20.00.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits in addition to paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties

• Front Office Operations: Reservations, check-ins, check-outs, and paperwork review.
• Guest Services: Meeting guest needs, conducting tours, closing sales, fulfilling special requests.
• Laundry Duties: Washing, drying, folding linens, maintaining laundry area.
• Cleaning & Maintenance: Cleaning public areas, stocking supplies.
• Sales & Marketing: Supporting in-house sales initiatives.
• Emergency Procedures: Following safety protocols and ensuring security.
• Other Duties as Assigned.

Preferred Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.
• Strong organizational and problem-solving skills.
• Proactive attitude.

Physical Requirements

• Climbing stairs and ladders.
• Performing tasks involving kneeling, squatting, standing, sitting, bending, and twisting.
• Lifting up to 20lbs regularly and up to 50lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This is not an employment contract. Employment is at will. Reasonable accommodations will be provided for qualified individuals with disabilities. We are an equal opportunity employer and a drug-free workplace.