Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1884)

Target; West Hollywood (CA); On-site; Full time

Job summary

Join a leading retailer as a Guest Advocate, where you'll enhance guest experiences through exceptional service. This role involves engaging with guests, resolving concerns, and promoting store offerings. Be part of a team that values community and service excellence.

Qualifications

• Experience in guest interaction and service.
• Ability to adapt to various guest situations.

Responsibilities

• Create a welcoming experience by greeting all guests.
• Engage with guests to understand their specific needs.
• Be knowledgeable about store tools and services.

Skills

Communication

Problem Solving

Decision Making

Adaptability

Job description

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1884)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1884) role at Target

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1884)

3 months ago Be among the first 25 applicants

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1884) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $20.00 USD per hour

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

Role Skills and Experience

• Communicating and interacting with guests to build an inclusive guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

Typical Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
• Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available in the store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target

... (additional responsibilities and qualifications follow similarly structured and relevant content)